Effective Date: 21 September 2026
QinGuard Technology (Shanghai) Co., Ltd. ("we") takes the protection of users' personal information very seriously. This policy explains how we collect, use, store and protect your personal information when you use this website (including the contact form, resource downloads and other features).
1. Information We Collect
When you submit an inquiry or request materials through the form on this website, we collect the information you voluntarily fill in:
| Information type | Purpose |
|---|---|
| Last name | To address you properly and facilitate communication |
| Phone number | To contact you by phone and answer your inquiries |
| Email address | To send the materials you request and for follow-up communication |
| Product of interest and description of your needs | To understand your needs and assign the right consultant |
Apart from the above, we do not actively collect any other personal information from you. You may also choose not to fill in certain optional fields; this will not affect your browsing of the website.
2. How We Use Your Information
1. Contact you within one working day to respond to your inquiry;
2. Send the professional materials you request to your email;
3. Conduct follow-up business communication with you (only where you wish us to).
We will not use your personal information for any purpose other than those stated above.
3. Sharing and Disclosure of Information
We undertake:not to sell, rent or tradeany of your personal information. Except in the following circumstances, we will not provide your information to any third party:
1. Where we have obtained your explicit consent in advance;
2. Where disclosure is required by laws and regulations or by mandatory orders of judicial or administrative authorities;
3. Where it is necessary to protect the legitimate rights and interests of us or the public.
4. Storage and Protection of Information
Your information is stored on servers located within the People's Republic of China. We adopt technical security measures such as access control and encrypted transmission to prevent unauthorized access, disclosure, alteration or loss of information. Only authorized essential personnel may access this information.
5. Retention Period
We retain your information only for as long as necessary to provide services to you and to maintain our business contact with you. When you request deletion, or when the retention period expires, we will delete the information or anonymize it.
6. Your Rights
In accordance with the Personal Information Protection Law of the People's Republic of China and other applicable laws and regulations, you have the right to access, copy, correct and delete your personal information, or to withdraw consent you have previously given. You may exercise these rights as follows:
Contact email: contact@qinguard.cn
Mailing address: Building 3, No. 1558 Pingzhuang East Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone
After verifying your identity, we will process your request and reply within 15 working days.
7. Updates to This Policy
We may update this policy from time to time. Where there are material changes, we will post a notice on this page. You are advised to check this page regularly for the latest version.
8. Contact Us
If you have any questions, comments or complaints about this policy or the processing of your personal information, please contact us via the email address above, and we will reply as soon as possible.